Due to the nature of the products, we supply (size, weight, dimensions), and the delivery cost involved in certain cases, all returns should comply with the following conditions before a Credit Note can be processed.

To validate a claim and for insurance purposes, all shortages and/or damages should be noted on the waybill / Invoice upon receiving the goods and reported via email within 48 hours of receiving the goods.

Please supply proof of purchase, which consists of an original invoice.

Please contact us if you have any questions regarding our returns policy.